CodeRED

The CodeRED Community Emergency Alert system is used by the Emergency Communications Center to notify residents and businesses of critical situations and provide information regarding necessary actions. With this system, a specific geographic area can be selected to send messages to those within that area. You can register to receive phone messages, text messages and e-mail messages in case of emergency. The system is TTY/TDD compatible.

Events that may generate a message from the CodeRED Community Emergency Alert system include:

Weather Warnings

Severe Thunderstorm
Tornado
Flash Flood

Emergency Events

Evacuation Order
Shelter-in-Place Order
Gas Leak
Boil Water Advisory
Amber Alert

General

Community events with road closures
Major traffic disruption

Click on the ‘CodeRED’ link below to sign up. Contact the Office of Emergency Management at 478-625-4102 if you need help with registration for any reason (e.g., no computer, no e-mail, problems with the registration form, etc.).

https://public.coderedweb.com/CNE/en-US/499FBAD27727

Frequently Asked Questions

How will I recognize a CodeRED message?

A CodeRED Emergency message will have a caller ID of 866-419-5000. A CodeRED General message will have a caller ID 855-969-4636. We suggest you program both numbers in your cell phone as a “new contact” and use “CodeRED Emergency” and “CodeRED General” as the contact name. If you need to replay the emergency notification message again, simply dial the number and you will be able to hear the message again.

What circumstances might prevent a message from being delivered to me?

Yes, the CodeRED system will leave a message on a machine or on voicemail. The CodeRED system will leave the entire message in one pass.

What happens if the line is busy?

If the line is busy, CodeRED will try two more times to connect.

Will the CodeRED system leave a message on an answering machine?

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I have a landline, and it does not work when the power goes out?

Make sure you have at least one working corded telephone – and be sure to turn the ringer on. The CodeRED sign-up form allows you to indicate both a primary and alternate phone number. Cell phone and/or work phone numbers can be entered as alternate phone numbers. Both primary and alternate phone numbers will be contacted when a notification is sent.

What should I do if I receive a CodeRED message?

Listen carefully to the entire message. You will have the option to repeat the message by pressing any key. Do not call 911 for further information unless directed to do so or if you need immediate aid from the Police or Fire department.

What if I want to register additional numbers for my address?

After you submit the initial registration form, you may start the registration process again and submit more numbers for the same address.

Is my personal information protected?

CodeRED is a service of Emergency Communications Network which takes security and privacy concerns very seriously. They will not sell, trade, lease or loan any data citizen supplied data to third parties.

Can I arrange to have CodeRED contact my business?

Yes. Fill out the CodeRED registration form but be sure to select the “This address is a business” option. Please note that emergency calls can only be delivered to a direct dial number. Automated attendants will disrupt the process and the calls will not be delivered. Businesses should register their main number and establish a procedure for distributing the CodeRED message to their workforce.

What is CodeRED and why is it important to me?

CodeRED is an emergency notification service that allows emergency officials to notify residents and businesses by telephone, cell phone, text message, email and social media regarding time-sensitive general and emergency notifications. Only authorized officials have access to the CodeRED system.